Wirecard Bank AG
Fon*: +49 (0) 30 300 110 400*
Fax*: +49 (0) 30 300 110 450 *
*You will be charged by your telephone company for a call in the German landline.
Alexander von Knoop
Wulf Matthias (Vorsitzender)
Alfons W. Henseler
Bank's Main Activity
The object of the company is to operate banking business of any kind and associated business.
Competent Supervisory Authority
Bundesanstalt für Finanzdienstleistungsaufsicht (German Federal Office for the Supervision of Financial Services)
Graurheindorfer Str. 108
P.O. Box 1253
Postfach 50 01 54
Fon: +49 (0)228 / 4108 - 0
Fax: +49 (0)228 / 4108 - 1550
60314 Frankfurt am Main
Commercial Register of the Amtsgericht (Local Court) München
Handelsregister B München
Registernummer: HRB 161178
The authoritative language for this contractual relationship and for communication with the customer during the term of this Agreement is German.
Under no. 6(1) of the General Terms and Conditions of Business (GCs) the conclusion of the contract and the entire business relationship between the customer and the Bank is governed by German law.
The law and place of jurisdiction in the case of domestic and foreign mercantile and public customers are governed by no. 6(2) and (3) of the General Terms and Conditions of Business (GCs).
The Bank participates in the dispute resolution scheme run by the consumer arbitration body “The German Private Banks’ Ombudsman” (www.bankenombudsmann.de). Consumers may have any disputes with the Bank resolved by the Ombudsman. Where disputes concerning a payment services contract (Section 675f of the German Civil Code) are involved, customers who are not consumers also may request their resolution by the Ombudsman. Further details are contained in the “Rules of Procedure for the Settlement of Customer Complaints in the German Private Commercial Banking Sector”, which are available on request or can be downloaded from the Internet at www.bankenverband.de. Complaints should be addressed in text form (e.g. by letter, telefax or email) to the Customer Complaints Office at the Bundesverband deutscher Banken (Association of German Banks), Postfach (P.O. Box) 040307, 10062 Berlin; fax: +49 (0)30 16633169; email: ombudsmann (at) bdb.de.
The Bank is affiliated to the Deposit Insurance Fund (Einlagensicherungsfonds) of the Bundesverband deutscher Banken e.V. [Federal Association of German Banks]. The extent of the liabilities protected by the Deposit Insurance Fund is described in VII of the General Terms and Conditions of Business (GCs).
Bank sort code: 512 308 00
BIC-(SWIFT-) code: WIREDEMM
The ODR platform is a web-based platform developed by the European Commission. Its objective is to help consumers and traders resolve their contractual disputes about online purchases of goods and services out-of-court.